Banquet Server

Sheraton Valley Forge Hotel
King of Prussia, PA

Posted January 3, 2022

Banquets are back and we need qualified Banquet Servers!!

Part Time/On Call position

The ideal candidate is friendly, optimistic, detail-oriented, has an outgoing personality, enjoys working with people and working on a team; has a proven passion and ability to anticipate and exceed our guests' needs; has knowledge of banquet preparations and operations; can comprehend and deliver service standards; excels at guest and team member relations and etiquette; and comprehends the importance of complying with applicable federal, state, and local health and safety regulations.  Has at least 1-year experience as a banquet server, server in an upscale restaurant, or full-service hotel.

Banquet Servers should be available for flexible work hours (weekends and extended eight-hour days) and variable schedules (days, nights, weekends, holidays, etc.).

Essential Functions

Primary duties and responsibilities include, but are not limited to, the following:

  • Anticipate guests and fellow team member needs, respond promptly and acknowledge all guests and team members, however busy and whatever time of day; be familiar with all Hotel services/features and activities to respond to guest inquiries accurately.
  • Respond in a positive, calm tone to guest and team members at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors and intoxicated persons
  • Serve all food courses and beverage items to guests in accordance with function requirements and Hotel standards.
  • Remove all tabletop items, linen and equipment from the function room as designated by function requirements.
  • Set up, monitor, refresh and breakdown coffee breaks, receptions and buffet tables for specified functions according to group requirements
  • Complete closing side duties
  • All other duties as assigned by manager.


The Company may consider an equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.

Education and Experience

  • High school diploma or GED
  • One or more years of related experience
  • Familiarity with hospitality industry practices preferred
  • Special knowledge or skills necessary for this position:
    • Minimum legal age to serve alcoholic beverages
    • Knowledge of workplace safety procedures

Skills and Abilities

Ability to understand and provide friendly guest service.  Ability to understand and comply with proper food preparation, cooking, handling and storage.  Ability to understand and comply with kitchen sanitation, safety and equipment usage.  Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters.  Ability to follow an appropriate course of action based on policies and procedures.  Ability to operate a phone and other office equipment.  Attention to details with good organizational and efficient time management skills.

Consistent professional attitude and behavior with effective listening and communication skills.  Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.  Ability to satisfy the legal requirements for employment within the jurisdiction.

 Working Conditions & Physical Effort

Exert physical effort in lifting/transporting at least 50 pounds without assistance; push/pull cart and other equipment up to 250 pounds; endure various physical movements throughout crowded work and event areas.

Must be able to stand and exert well-paced mobility for extended periods of time; constantly lifting, carrying, pushing, pulling or otherwise move objects; extended periods of standing, reaching above head to move items, walking, stooping, and lifting.  Requires close vision with or without corrective lenses.  Work is normally performed in an interior hotel environment.


Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify.

This employer will provide the Social Security Administration (SSA) and, If necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. 

Sheraton Valley Forge Hotel

480 North Gulph Road

King of Prussia, PA 19406

Telephone (484) 238-1800

Sheraton Valley Forge Hotel

480 North Gulph Road

King of Prussia, PA 19406

Telephone (484) 238-1800

Sheraton Valley Forge Hotel

180 Room Hotel

Our Hotel

Travel confidently to Sheraton Valley Forge Hotel and know you'll have all the resources you need for a refreshing, productive stay. Enjoy our hotel's spacious accommodations and top amenities, including a signature Sheraton Fitness Center, a swimming pool and whirlpool and a complimentary shuttle to local points of interest. Don't miss having a meal at Ralph's of South Philly, the contemporary sister restaurant to the iconic Ralph's, the country's oldest Italian restaurant, or unwinding in front of our courtyard fire pit.

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