Valet Attendant (Overnight)

Renaissance Fort Lauderdale Hotel
Fort Lauderdale, FL

Posted January 3, 2022

Do you like to drive? Are you good at carefully driving cool vehicles? Are you good with people, have a winning smile, and can follow direction? We are looking for you! At The Renaissance Cruise Port Hotel.

The Valet Attendant greets, assists, handles luggage, delivering items, and retrieve guest vehicles in a safe and efficient manner in compliance with policies and procedures, and brand standards. Also, the Valet Attendant is responsible for welcoming guests, give a fond farewell and provide any other guest related assistance. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any security or safety problems. Ability to effectively re-route traffic to alternate parking levels or locations when the parking facility reaches maximum capacity and keep informed management.

Operations:

· Greet and open doors for guests in a friendly and courteous manner

· By hand or use of baggage carts, transfer luggage and packages to and from rooms, vehicles and/or loading areas.

· Issue claim checks when requested to store guest luggage/items. Return guest luggage/items upon receipt of claim checks.

· Answer guest inquiries about hotel services and in-house events, etc. Provide guests information about local features such as shopping, dining, nightlife, and recreational destinations.

· Maintain and clean the designated lobby station and baggage room; standing ready to assist guests. Clean and maintain baggage carts.

· Deliver messages and valet to guest rooms.

· Keep lobby doors and windows clean when not busy with guests.

· Post daily events on board in the lobby, as needed.

· Foster good relations with the car rental companies, taxi services, tour and travel companies, limo services, etc., to provide the maximum level of quality service.

· Report all tips in compliance with company policy and IRS regulations.

· Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

Education and Experience:

· High school diploma or GED.

· A driver’s license, clean driving record, and proven ability to safely drive a vehicle.

· Minimum 6 months of experience in customer service.

· Familiarity with hospitality industry practices (Marriott brand preferred).

· Ability to provide outstanding guest service.

· Knowledge of hotel, surrounding areas and city.

· Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters.

· Ability to operate a computer, calculator, phone and other office equipment.

· Ability to operate a motor vehicle in accordance with all Department of Transportation requirements.

· Attention to details, good organizational skills and efficient time management.

Benefits we provide to our AMAZING Team Members include:

  • Paid Time Off
  • Health
  • Dental
  • Vision
  • Supplemental benefits
  • 401K
  • 401K matching
  • Hotel discounts
  • Free lunch
  • Much more!!!!

About the Company:

The Wurzak Hotel Group (“WHG”) is a Philadelphia based, vertically integrated owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG gains its competitive advantage by developing talent within the organization that embody the same entrepreneurial spirit of our leadership team and who seeks to create value through tireless innovation and a tight focus on the operational details.

The Wurzak Hotel Group (“WHG”) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


Renaissance Fort Lauderdale Hotel

236 Room Hotel

Our Hotel

Our Fort Lauderdale Cruise Port hotel near Port Everglades is perfectly situated in the heart of Fort Lauderdale’s Vibrant 17th Street Cruise District. We are located at the entrance to Port Everglades and the Broward County Convention Center, 5 minutes from Fort Lauderdale Beach, downtown Fort Lauderdale and Las Olas Blvd. Hop on the Water Taxi, we’re steps from the stop. If arriving by plane, we’re only 10 minutes from Fort Lauderdale International Airport (FLL) and while renting a car is easy, the Sun Trolley is a unique way to get around. Our newly renovated lobby, restaurants and guest rooms provide a contemporary coastal feel. Guests can relax under swaying palm trees, catch a nap in a pool-side cabana, or sip cocktails under the Fort Lauderdale sun. Whether starting or ending the day, our culinary team will awaken the senses. Guests an sip locally roasted coffee at Calusa Coffee Bar, treat themselves to a locally-inspired meal at Bistro 17, or enjoy craft cocktails & local beers at R Lounge.

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