Security Officers (Varied Shifts)

Home2 Suites by Hilton Philadelphia - Convention Center
Philadelphia, PA

Posted January 10, 2022

Do you have a background in Security? Do you have that "hospitality gene" that makes you STELLAR when dealing with guests? Do you like working with people to insure a great hotel experience? We need to talk to you today!!

MULTIPLE POSITIONS / MULTIPLE SHIFTS

The Security Guard patrols the hotel and grounds.  Responds to security and emergency situations in safe and efficient compliance with policies and procedures, brand standards and federal, state and local regulations.  Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.  Reports any deviations from policies, procedures, brand standards and regulations to management.  Operates to the highest standards of honesty and integrity in all aspects of the position.

Essential Functions

  • Conducts patrols of the property, including interior and exterior areas.
  • Posts at Front Desk as required
  • Ensures hotel property is secure and maintained safely
  • Responds to security and emergency situations.
  • Completes shift reports and reports incidents to management.
  • Ensures guest and employee safety with vigilance and responsiveness.
  • May work independently.
  • Perform special projects and other responsibilities as assigned. 
  • Participate in task forces and committees as requested.
  • Ensure maintenance problems are promptly reported through proper channels.
  • Comply with all company policies and procedures.
  • Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
  • Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
  • Attend department meetings as scheduled.
  • Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken.
  • Any other tasks/duties as requested by management.

Qualifications

The Company may consider an equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. 

Education and Experience

  • High school education 
  • One or more years of related experience
  • Possesses and exhibits a high degree of honesty and integrity
  • Alcohol awareness and first aid certification preferred
  • Familiarity with hospitality industry practices preferred

Skills and Abilities

  • Ability to understand and comply with safety and security policies, procedures and regulations.
  • Ability to understand and obtain first aid certification.
  • Ability to remain calm, take proper steps, and direct others in an emergency
  • Ability to ensure the release of any Company, hotel, brand, and guest information is consistent with privacy policies, practices and regulations.
  • Ability to compile facts/figures, identify and investigate issues, and resolve basic matters in a timely manner.
  • Ability to follow an appropriate course of action based on policies and procedures
  • Ability to operate a computer, calculator, phone and other office equipment.
  • Attention to details with good organizational and efficient time management skills.
  • Consistent professional attitude and behavior with effective listening and communication skills.
  • Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.
  • Ability to satisfy the legal requirements for employment within the jurisdiction.
  • Attention to detail, good organizational skills and efficient time management.

Home2 Suites by Hilton Philadelphia - Convention Center

248 Room Extended Stay

At A Glance

Located just yards from the Philadelphia Convention Center, this hotel is a smart choice if you are here on business, or just to explore everything that the city has to offer. With some of Philadelphia's biggest corporate headquarters in walking distance, and Metro and mainline train stations within a couple of blocks, getting around is easy. Be sure to take some time out after a busy day to indulge in the great local shopping and dining. Experience some of the culture which the City of Brotherly Love is famous for with a visit to historic City Hall and the iconic Liberty Bell.

Settle in to your great value and spacious studio or one-bedroom suite at this Philadelphia Convention Center hotel. Movable furniture, plenty of storage, a living area with a comfy sofa bed and a fully equipped kitchen means you can live the way you want to. Stay connected with complimentary WiFi as you kick back and catch a favorite program on the 42-inch flat-screen TV. Start the day with a complimentary Inspired Table™ breakfast and unwind in the evening with a swim in the saline pool. The Spin2Cycle concept fitness and laundry area lets you work out while your clothes are cleaning.

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