Director of Talent and Culture

Hilton Philadelphia City Avenue
Philadelphia, PA

Posted January 10, 2022

We are growing our Company, are you growing your career? Wurzak Hotel Group is looking for a Director of Talent and Culture to join the winning team at the Hilton / Homewood Suites Philadelphia City Avenue Hotel.....

The Director of Talent & Culture will be responsible for leading the team in all aspects of the hotel Human Resources function, including talent acquisition and retention, compliance, training and development, and all other property HR strategy and operations.

This professional is the champion of the Associate experience in support of the property and brand guest satisfaction goals.

Essential Functions

  • Manage end to end recruitment lifecycle process
  • Collaborate with department managers and senior leadership to ensure property achieve and maintain staffing levels
  • Manage online strategy including career postings and social media positioning
  • Enhance, develop and maintain recruitment/employment-related documents
  • Develop and implement property recruitment strategies
  • Lead all event-based activity i.e. open houses, job fairs
  • Identify, utilize and maintain professional relationships with external sources to generate applicant flow including learning institutions, government and community-based organizations
  • Partner with the property management team to ensure effective recruiting and hiring decisions and practices tie to the strategic goals of the business unit and overall organization
  • Establish effective relationships with internal candidates
  • Ensure recruitment practices are compliant with applicable state and federal laws
  • Provide business relevant and impactful reporting to property team including turnover analysis and cost per hire
  • Manage onboarding process
  • Manage key employee engagement programs including performance management and employee recognition programs
  • Consults with and partner with HQ and property leadership develops and implements initiatives and programs aimed at ensuring a positive employee experience in support of the organization’s talent strategy
  • Partner with the leadership team to identify and implement regular enhancements to engagement programs as part of continuous improvement efforts
  • Facilitate related training and development programs as needed
  • Develop and implement an effective and consistent employee communication plan of action
  • Additional responsibilities as assigned


The Company may consider an equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.

Education and Experience

  • BA/BS Degree in Human Resources or relevant field or equivalent education
  • 2-5 years of experience in a progressive Human Resources role
  • Experience in the hospitality industry is preferred.

Skills and Abilities

  • Experience managing talent management and employee engagement projects and programs
  • Exceptional verbal and written communication skills including verbal and written presentation skills
  • Strong organizational skills, follow-through and demonstrated leadership
  • Self-motivated and able to work independently
  • Team-oriented and works well in a collaborative environment
  • Technically savvy and proficient in Microsoft Office Suite and HRIS preferably Paychex
  • Excellent Customer Service Skills and relationship building skills
  • Enthusiastic, energetic, persuasive, competitive and outgoing personality
  • Ability to understand and provide friendly guest service. 

Working Conditions & Physical Effort

Physical work is a primary part of the job and it is performed inside and outside with equipment, machines and/or operating a motor vehicle.  The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises.  Exposure to hazards or physical risks requires following basic safety precautions and the use of applicable protective equipment.  The physical requirements include extended walking, standing, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 pounds.  While performing job duties, the associate is required to listen, speak and write.  The job requires close vision with or without corrective lenses.  This position may be required to operate a motor vehicle.


Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify.

This employer will provide the Social Security Administration (SSA) and, If necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Hilton Philadelphia City Avenue

4200 City Avenue

Philadelphia, PA 19131

Telephone (215) 879-4000

Hilton Philadelphia City Avenue

4200 City Avenue

Philadelphia, PA 19131

Telephone (215) 879-4000

Hilton Philadelphia City Avenue

207 Room Hotel

At A Glance

Located across from the Bala Cynwyd Business District, Hilton Philadelphia City Avenue is within walking distance to shopping and dining. Discover nearby historical Philadelphia attractions just a few minutes’ drive of the hotel. Choose our hotel for comfortable guest rooms with in-room amenities, delicious hotel dining, and on-site amenities including an indoor pool.

  • 207 spacious guest rooms with WiFi and views of the Philadelphia skyline  
  • Hilton hotel accommodations just 5 miles from downtown Philadelphia
  • Across from Bala Cynwyd Business District
  • 12 miles from Philadelphia International Airport
  • Award-winning restaurant and lounge
  • Over 35,000 sq. ft. of Philadelphia meeting and function space

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