Room Attendant

Home2 Suites by Hilton Philadelphia - Convention Center
Philadelphia, PA

Posted April 28, 2022

Are you a "cleaning machine"? Do you love working around people? Do you take pride in having hotel guests stay in rooms YOU have cleaned? Let's chat!!!!

Room Attendant

Home2 Suites Room Attendants are the unsung heroes of the hotel.  Our Associates clean and inspect guest rooms, public areas and the back of the house in an effort to provide "wow" service to our guests

  • Ensure compliance with proper cleaning techniques, procedures, brand standards and regulations.  
  • Ensure proper use of cleaning equipment and supplies.  
  • Ensure maintenance problems are promptly reported to Engineering through proper channels.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction.
  • Log items into Lost and Found and respond to inquiries regarding lost items.  
  • On-time and at work when scheduled and in proper uniform.
  • Attend department meetings as scheduled.
  • Consistent professional and positive attitude and actions when communicating with guests and associates.
  • Ensure maintenance problems are promptly reported through proper channels.
  • Comply with all company policies and procedures.
  • Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
  • Check with the manager/supervisor before leaving the work area for any reason.
  • Report any incidents of guest dissatisfaction or other matters of significance to the manager so that corrective measures may be taken.
  • Any other tasks/duties as requested by management.
  • Qualifications

    The Company may consider an equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. 

    Education and Experience
    • High school education or equivalent experience.
    • One or more years of related experience.
    • Familiarity with hospitality industry practices preferred
  • Skills and Abilities
  • Knowledge of housekeeping principles and practices along with proper use of cleaning equipment and supplies.
  • Attention to details with good organizational and efficient time management skills.
  • Ability to follow an appropriate course of action based on policies and procedures.
  • Ability to work in a fast-paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities.
  • Ability to satisfy the legal requirements for employment within the jurisdiction.

Working Conditions & Physical Effort

Physical work is a primary part of the job. Work is normally performed in an interior hotel environment. Physical requirements include extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds. The job requires close vision with or without corrective lenses.

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify.

Home2 Suites by Hilton Philadelphia - Convention Center

248 Room Extended Stay

At A Glance

Located just yards from the Philadelphia Convention Center, this hotel is a smart choice if you are here on business, or just to explore everything that the city has to offer. With some of Philadelphia's biggest corporate headquarters in walking distance, and Metro and mainline train stations within a couple of blocks, getting around is easy. Be sure to take some time out after a busy day to indulge in the great local shopping and dining. Experience some of the culture which the City of Brotherly Love is famous for with a visit to historic City Hall and the iconic Liberty Bell.

Settle in to your great value and spacious studio or one-bedroom suite at this Philadelphia Convention Center hotel. Movable furniture, plenty of storage, a living area with a comfy sofa bed and a fully equipped kitchen means you can live the way you want to. Stay connected with complimentary WiFi as you kick back and catch a favorite program on the 42-inch flat-screen TV. Start the day with a complimentary Inspired Table™ breakfast and unwind in the evening with a swim in the saline pool. The Spin2Cycle concept fitness and laundry area lets you work out while your clothes are cleaning.